fbpx

FAQ

1. Appointments

You have several convenient options:

  1. Complete this online booking form: Book your appointment – I’ll respond using your preferred contact method.
  2. Text or WhatsApp me directly on 07482 459108.
  3. Email me at [email protected]
  4. DM me on Instagram or Facebook.

For most of my treatments, clients need to be 16 years of age or older. If you are under 16, please contact me directly, and we can discuss potential options with a parent or guardian present.

For booking and general enquiries, please use the online booking form, text/WhatsApp, email, or DM on Instagram or Facebook. Please do not call, as I am often with clients and unable to answer. Using the written methods ensures I can give your query my full attention and respond efficiently.

To avoid disappointment, I recommend booking at least one week in advance. While I’ll do my best to accommodate last-minute requests, availability may be limited.

Please provide at least 24 hours’ notice for cancellations or rescheduling. This allows me to offer the appointment slot to another client.

I allocate specific time for each treatment and preparation. To help ensure a smooth and relaxing experience for everyone, please aim to arrive exactly at your scheduled appointment time. Arriving a little too early can sometimes disrupt the flow, so your punctuality is greatly appreciated. Arriving just on time is perfect!

Welcome to Mia’s Beauty Sanctuary! I’m so glad you’ve chosen to book with me. When you arrive for your first appointment, I’ll personally greet you, and we’ll take a few moments to chat. This is a great opportunity for me to understand any allergies or health conditions that might be relevant to your treatment, so please feel comfortable sharing any necessary information. I’ll make sure your experience is as relaxing and enjoyable as possible, with complimentary drinks and aftercare advice included in selected treatments.

Next, we’ll discuss exactly what you’re hoping to achieve with your service. Whether it’s a specific nail look you have in mind, or a particular benefit you’re seeking from your massage or facial, I want to ensure I understand your desired outcome perfectly.

Get ready to explore a beautiful array of gorgeous colours and exciting nail art ideas! I’ll provide you with our colour books and swatches, and please feel completely comfortable asking for my suggestions. I’m passionate about helping you discover the perfect colour or design that will truly make you smile and that you’ll absolutely love. Once we’ve decided on your fabulous vision, we’ll begin your pampering nail transformation.

If you’ve booked a massage or facial, we’ll start with a brief consultation to discuss your specific needs and preferences. This will help me tailor the treatment to provide you with the most beneficial and relaxing experience possible. Following the consultation, we’ll move on to your treatment.

Throughout your time with me, please know that maintaining the highest standards of hygiene is always a top priority. You can relax and feel confident that everything is clean and prepared for your comfort and well-being.

Enhancements are little extras you can add to your main treatment to boost the benefits and create an even more indulgent experience. Think of them as the sprinkles on top of your lovely treat!

For example, you can have an additional mini massage to your manicure or pedicure, and recharge your batteries within 10-15 minutes.

For massages, aromatherapy can make a real difference in helping you achieve your relaxation and energising goals, or a hydrating hand or foot mask can leave your hands and feet feeling incredibly soft.

Adding 24k gold to your facial treatment leaves your already hydrated and soft skin glowing extra.

Ask me about the enhancements available with your chosen service when you book – I’m happy to help you create a truly memorable and beneficial experience.

I want you to feel completely comfortable during your appointment. Whether you prefer a peaceful and silent treatment to fully relax, or you enjoy a friendly chat while I work, the choice is entirely yours. Please feel free to let me know your preference at the beginning of your service, and I will be happy to tailor the atmosphere to ensure you have the most enjoyable experience possible.

I typically play a selection of calming and easy-listening lounge music, which often includes gentle covers of popular songs, smooth jazz, or house. I find this creates a relaxing and uplifting atmosphere that doesn’t distract from your service. It’s also the kind of music I enjoy listening to throughout the day!

For facial and massage appointments, the default music I choose is typically spa music, which is specifically designed for relaxation.

However, if you have a different preference for your music during any treatment, please feel free to let me know when you make your booking or at the start of your appointment. Letting me know during the booking is particularly helpful, as it allows me to prepare and ensure a smoother and more enjoyable treatment for you. I’ll certainly do my best to accommodate your request where possible.

While I’ll always do my best to be flexible, please let me know as soon as possible if you’re considering a different service. If the new service takes a similar amount of time, I’ll happily try to accommodate you. However, if it requires different preparation or takes longer, we may need to reschedule, and the original service booked will be charged.

Yes! Gift vouchers are available for purchase and are perfect for treating someone special. You can order them on my Gift Vouchers page.

At this time, I do not offer group bookings.

2. Services

I provide a range of nail services, including manicures, pedicures, gel polish application, nail extensions, and nail art.

I offer a range of massage treatments tailored to your individual needs, focusing on both relaxation and energising experiences. My approach is a fusion one, blending techniques from various massage styles to create a truly rejuvenating and personalised session. This ensures you leave feeling refreshed and revitalised.

To enhance your massage experience, you can choose from a selection of optional add-ons:

* Aromatherapy: Infuse your massage with essential oils to promote deeper relaxation or invigorate your senses.
* Hand and Foot Mask: Indulge in a nourishing treatment for your hands and feet, leaving them soft and hydrated.
* LED Light Therapy: Incorporate the benefits of LED light therapy to promote skin rejuvenation and overall well-being.

I use high-quality brands like Lola Lee, Glitterbels and Kaeso, with a focus on hypoallergenic products. For detailed product information, please contact me directly.

Treatment durations vary: a manicure can take between 45 – 90 minutes, a pedicure up to 90 minutes, and massage options range from 30 minutes to 90 minutes.

I’m pleased to offer a 7-day guarantee on the Queen and Cleopatra gel polish options! This guarantee means that if you experience any chipping or peeling of your gel polish within 7 days of your appointment, please get in touch, and I’ll be happy to arrange a complimentary touch-up to ensure your nails look their best.

Absolutely! I believe that proper aftercare is essential for maintaining the best results from your treatment, and I want you to get the most out of your visit. For selected services, you’ll receive a complimentary aftercare kit with everything you need to look after your lovely new manicure and pedicure. I’ll also provide you with clear and easy-to-follow tips and advice to help you enjoy your results for as long as possible. And of course, I’m always here if you have any follow-up questions!

3. General

Mia’s Beauty Sanctuary is based at 22 Railway Street, Altrincham, WA14 2RE – a peaceful haven for all your beauty needs.

Mia’s Beauty Sanctuary is open Monday to Saturday from 10:00 AM to 9:30 PM, and Sunday from 10:00 AM to 5:00 PM.

I accept cash, direct bank transfer, and QR code payments via mobile.

I do not have private parking. Public parking is available in nearby car parks and on-street (pay & display Mon-Sat, 9am-5pm; free outside of these hours). Please adhere to local council parking regulations.

Unfortunately, my salon is located on the 2nd floor and is not wheelchair accessible.

×